SHIPPING & RETURNS
Shipping Policy
Once orders are paid for, your products will be dispatched within 1-2 business days.
Delivery may take between 3 -5 business days once items have been dispatched and depending on your location. Regional areas may require longer delivery time.
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Tracking numbers are provided upon product dispatch and your parcel can be tracked.
Shipping within Australia flat rate of $9.99
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Return & Exchange Policy
Due to common hygiene practices we strictly cannot offer exchange on the Lady Bits products.
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Please note, we do not offer refunds for change of mind or if the product is unsuitable for you. Please ensure you read the safety instructions thoroughly prior to purchasing, also read the ingredients to ensure product suitability.
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We gladly refund faulty products. If you receive a faulty item, please contact head office on info@ladybits-au.com and a customer service representative will contact you back. We apologise in advance for the inconvenience.